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What you need to know about Facebook and Instagram Insights

Learn how to access your Facebook and Instagram Insights and use them to enhance your digital marketing.
  • Greater returns from social media
  • 30-day Health Kick 2021, facebook, instagram, social media
First published on September 11, 2021
Last updated on January 8, 2024

Group Support Calls are one of our Digital Academy Membership benefits.
During our calls, both Navii and Tourism Tribe (sister company servicing tourism businesses) members are in attendance, so you may hear references to both brands.

View the article

This article was first published on Tourism Tribe, August 29th. 

Why are Facebook and Instagram Insights are so important:

Facebook and Instagram Insights gives your business access to information that you can use to reach more people, satisfy your current target market, meet business goals and build a community of like-minded individuals. Not to mention, you’ll be able to fine-tune your marketing strategies and campaigns, thereby allowing you to invest your time more wisely and return a positive ROI (return on investment).

This is because seeing real-time stats on how people are using content creates a better sense of what is working and what can be improved upon. Seeing your audience engage with your brand not simply through sharing your content but actually converting into unique visitors or sign-ups is huge!

Click on the video for a walk-through demonstration or read along with the detailed instructions below.

https://youtu.be/HzS-6-gneYE

Instagram Insights

Requirements to access the Instagram Insights tool:

  1. Have the Instagram app installed on your phone
  2. Be logged in to your business account (not your personal account).

Navii Instagram Insights example

To access:

  1. Once logged into your business account, tap the hamburger icon in the top-right corner
  2. In the sidebar menu, click on Insights
  3. Navigate between activity overview, content and audience

Facebook Insights

 

Navii Facebook Insights example

To access:

  1. Be logged in to your business account (not your personal account).
  2. Scroll down to ‘Insight’ under the Manage Page menu on the left-hand side

Once you have navigated the Facebook and Instagram Insights tools and have had a thorough look at the findings,  begin to draw some conclusions about what this means for your business.

Ask yourself, how can you tailor your content to satisfy your target audiences needs.  How can you replicate (not copy) existing posts that have done well to save you time, money and resources?!

Let us know how in our Small Business Facebook Group here.

LOOKING FOR the right tools & knowledge
to promote your business online?

WE OFFER 2 solutions

  • Option 1
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  • Course completion certificate
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Both options are fully subsidised by the Australian Government and offer support via our Facebook Group. 

Yes, tell me more
Shirley from H&M Productions showcasing her Next Best Steps action plan
What are the best tools to make it easier for me to run my small business online? I am a total beginner.
Smart tools
How to correctly target markets for different services and to know what they need the most from our services.
Target market
How to use Zapier to automate the tasks my admin lady currently does? I'd like to free up some of her admin timeso she can generate business.
Zapier
Are Facebook promoted posts worthwhile? Can I track their performance on Google Analytics?
Facebook
Are Facebook promoted posts worthwhile? Can I track their performance on Google Analytics?
Facebook
How often should I be posting? More or less text? Should there be a photo or graphic with every post? When are the best times to post?
Instagram
I would like to know more about using Instagram stories...e.g how to use, how to add more slides and what sort of content would suit my brand.
Instagram
How to make sure my web developer is not taking me for a ride? I need to know enough to check!
Website

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Emily Barry

These past couple of years, Emily has immersed herself in a world of digital technology, social media and marketing. Em has coupled this experience with her love for helping small businesses grow and make use of their time, money and resources. In these sessions, Em loves to take a hands on approach to provide live demonstrations, tangible results and the most up-to-date information on topics.

Stay informed with Practical Tips so your business stays competitive in the digital world

We’ll keep you current once a month on the latest digital tools and opportunities based on your needs.

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