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Online Reputation & Increasing Customer Reviews in 2022
A positive online reputation is the absolute foundation of successfully marketing your business. This article discusses the critical components of managing your online presence and how to make the most of what your customers are saying – plus give you some ideas on how to gain more reviews.

Client story: How this Rockhampton Cleaning Service Tapped into a New Market Online
Tidy House Work is a small residential cleaning business that has grown their business dramatically after giving their online presence a makeover.

Getting your head around higher inflation for 2022
In this article, we’ll give you some context for Australia’s current inflation situation and advice on how to deal with inflation.

2 Ways to Become Sales Savvy Online
Although there is no perfect technique for sales psychology, most sales tactics are distilled into one of two categories: hard sell and soft sell. Understanding the difference between the two is as vital to your sales strategy as any other important business plan.

How to write social media captions for your small business: learn how to captivate your audience
Our best practice guide to writing social media captions for your small business in 3 simple steps.

3 Strategies to Help You Write Great Email Subject Lines
For your email marketing to be effective, you need to write compelling subject lines that intrigue the recipient enough to click. In this article, we’ll explain what makes an enticing email heading and how to write great email subject lines using three simple strategies.

How to convert the 95% of your small business website visitors that do not buy from you there and then?
Did you know that many small biz websites are missing? Communication tools that allow their customers to contact them on their terms. This article will help you fix this, and will also give you insights about another golden nugget you can set up right away to build your email list.

How to change your website favicon
Your favicon is an important visual identifier for your website that can help to reinforce your brand identity. In this article we’ll show you how to change your website favicon.

Create a brand style guide in Canva
A brand style guide is essentially a document that every business should have in order to guide employees, any designers you may hire and other businesses you collaborate with on how to apply the different elements of your visual identity. This article will show you how to create a simple 1-page brand style guide in Canva.

The importance of networking and knowing your point of difference
If there is one thing we have learned post pandemic times is that humans crave and love connection. After all, what’s better than connecting with like minded people. And what better method to create human connections that will benefit your business with those in your community than through networking? Due to the time constraints that

How to organise and declutter your inbox in 15 minutes
These two simple ways to organise and declutter your inbox will help you reduce stress and feel more productivity in your every day life.

The Purpose of Instagram Hashtags in 2022: A Guide for Small Businesses
Creating a successful social media strategy requires understanding the purpose of Instagram hashtags. Use our hashtags category guide for your business.