It was a long time coming, but the Digital Engagement Health Check was worth waiting for! The report was clearly written and demonstrated numerous insights. There are some really basic website issues we can address straight away, and other medium term social media strategies that I should be able to implement with my new keen team by next year. Not all suggestions are relevant for our specific business, but it is a great starting point – no more excuses!
Video testimonial
Which part of the training did you find most beneficial?
Most feedback on website and Google Business site was accurate, Facebook analysis also helpful. We will be automating many patient followup functions in the near future including reviews, as staff have not been comfortable asking for reviews.
How do you rate us?
The service/product met my expectations
Agree
I will apply the knowledge learnt
Strongly agree
The facilitator was knowledgeable
My understanding has improved
Strongly agree
What is your overall satisfaction
Somewhat satisfied
How likely are you to recommend to a friend
Yes, absolutely
