We've packaged the indispensable must-knows when marketing a small Australian business online into a free, 5-day course delivered via email. It's called "Cut Through The Clutter".
It’s important to know what your customers need at each stage of the journey so that you can pre-emptively provide it to them. A customer journey messaging template can help you do that.
A positive online reputation is the absolute foundation of successfully marketing your business. This article discusses the critical components of managing your online presence and how to make the most of what your customers are saying – plus give you some ideas on how to gain more reviews.
If there is one thing we have learned post pandemic times is that humans crave and love connection. After all, what’s better than connecting with
Every interaction with your brand is an opportunity to reinforce brand loyalty and that is why it is important to implement these 3 great customer service tools and tips.
When you are on a small budget and have limited time, consider these low cost marketing ideas for small businesses to make the right choices that will yield a good return on your investment.
Jo Spring is an expert in her field with a fast-growing Hair and Makeup business who sought guidance from Navii to determine the best pathway to growth.
30 pieces of actionable advice that will provide small Aussie business owners with digital direction to keep you moving forward through 2021 and beyond.
This guide to conducting an easy SEO audit on your website will help ensure your business ranks well in Google search results for relevant keywords.
This article outlines multiple ways that you can improve the accessibility information on your website in order to cater better to customers with disabilities.
Your Google listing is a powerful digital asset. This article explains how you can improve your search ranking by updating your Google My Business listing.
This article will show you how to do a SWOT analysis which will help you to identify strengths, weaknesses, opportunities and threats in your business’ context.
In order to have a crystal clear understanding of who your ideal customer is and their needs, you need to create your customer personas.
Businesses that Install Facebook Messenger Chat on their website offer their customers the opportunity to get in touch via live chat. We’ll show you how simple it is to do.
Completing a competitor analysis will give you valuable insights about what other businesses in your market are doing to attract customers.
This article explains how to write a unique selling proposition that succinctly answers the question, “Why should I buy from you?”.
A short article written in plain English covering basic search engine optimisation (SEO) techniques that you can use to improve your ranking in search engines.
We’ll keep you current once a month on the latest digital tools and opportunities based on your needs.
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Our team would like to acknowledge the traditional custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We acknowledge that the sharing of knowledge has occurred across the lands and waterways of Australia for many thousands of years. As we continue to share stories and support small businesses we try to listen to the knowledge and practice that has always existed here and consider how we can contribute to the preservation of culture and Country wherever we live and work.
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Digital Coaching International. All prices are in Australian Dollars.
This project is supported with grant funding from the Australian Government.
